What have we learnt about Podiatry since working at New Step Podiatry?

What did you know about podiatry before working at New Step Podiatry?

 

Georgia
Administration Assistant

The only knowledge I really had of podiatry was that it was where my brothers had to go to fix their lopsided walk! The biggest misconception I had was that podiatry is just feet. I now know that it encompasses ankles, shins, and knees too! I also never thought that podiatrists could help to treat fractures (which would have been helpful to know when I was playing soccer!). 

Ange
Practice Manager

This is a little embarrassing! I had no idea what a podiatrist did. I remember having a phone call with my brother in the lead up to starting at New Step Podiatry, and he asked “so what does a podiatrist do?” and I answered “umm, I don’t know, something to do with feet?” He was shocked and replied “well you should probably know that if you are going to work there!”. He was absolutely right – not that I would ever tell him that!

Sydney
Administration Assistant

One example is, before working at New Step Podiatry I had no idea what an orthotic was even for. I had heard of them obviously but just figured it was mostly for comfort. Now I know many of the conditions that orthotic therapy is recommended for and the orthotic is helping in conjunction with other podiatry therapy and advice. 

What have you now learnt about podiatry?

Georgia

I have learned lots about what podiatry is since I have been at New Step Podiatry. I have also always assumed that patients only have a few appointments to solve a particular issue. I never realised that seeing a podiatrist could be a regular appointment for maintenance and a check up, similar to the dentist!

Ange

I have learnt that there is a lot more to Podiatry than just feet. Concerns that in the past I would have gone to a GP or physio for e.g. tinea, foot pain, leg pain, knee pain etc. I now know that you can see a podiatrist for those concerns too and would recommend to friends/family to see one if they ever came to me with any of those issues. 

I have learnt about the effects of urea in moisturiser – have experienced it firsthand too! I now know that Podiatrist’s aren’t doctors and that they are in fact Allied Health professionals; I know a lot more about Private Health Insurance & Medicare and now understand how claiming/billing etc. works which I have been able to apply when putting through health insurance claims for Physio appointments or medicare claims at the GP. The list is endless! 

Sydney

Since starting at New Step Podiatry, the amount of things I have learnt is, frankly, huge. The biggest thing is really learning the nuance of what a podiatrist treatment is. 

This knowledge has really made me look super informed in regular conversation since most people have very little idea of what podiatry entails, hell I even managed to save my sister-in-law from scratching herself and her partner silly by cutting a V in the middle of her toenail as a cure for an ingrown toenail. 

What has been the biggest eye opener working in a podiatry clinic?  

Georgia

Being behind the scenes has taught me that podiatry is so much bigger than I thought. I never realised that there was so much knowledge of different codes and programs and softwares that go into ensuring the practice runs smoothly. It’s pretty cool to learn just how much work goes on behind what I always thought of as a quick healthcare appointment. 

Working at New Step has been super challenging and rewarding. It has really taught me so much more than I thought was possible at a podiatry clinic!

Ange

I have discovered that there are actually many health conditions, one for example, diabetes, that actually have a direct impact on your feet. I never really considered that my overall health would impact my feet and vice versa, now that I have learnt it, it makes total sense! Another thing was that like Physiotherapist’s, Podiatrist’s can actually give you exercises, dry needling, massage, moon boots etc. for muscular issues of the lower legs, ankles and feet.

Sydney

As well as this there’s so much I’ve learnt about the health care world in general, like how DVA and NDIS work, or even what a Home Care Package is. It’s been so great to see the inner workings of everything that goes on at an appointment and how much behind the scenes work goes into keeping a practice running. 

Although I have to say the most underrated skill that comes from this job is the ability to rattle off private health insurance codes for most podiatry services, off the top of my head!  

What do you wish people knew about podiatry?

 Georgia

I wish people knew just how helpful a podiatrist visit can be in simply improving quality of life! I know I never believed that a podiatrist could help me with my shin splints and stress fractures because they are just “foot doctors”. In reality, a podiatrist probably would have saved me lots of time and stress in recovery and prevention!

Ange

The overall range of care that Podiatrist’s can provide is huge and greatly under-recognised within the healthcare industry – which I believe is just from a lack of knowledge. I wish people knew that Podiatry is much bigger than feet or Orthotics and that they can come to see a podiatrist for lots of different health issues. 

Sydney

Something I wish more people knew about podiatry is just what Podiatrists do and when someone should see a Podiatrist. Podiatry is a fairly misunderstood area of healthcare and all the time we have patients asking us if we provide services that are a Podiatrist’s ‘bread and butter’. Unfortunately, this means many patients don’t know where to go when they have pain or discomfort that can be treated by a Podiatrist and suffer for longer than they would otherwise. 

Where else can you find podiatrists working?

Podiatrists don’t just belong in small businesses like New Step Podiatry. They can be found throughout the healthcare sector and other industries.

 

Sometimes we get asked if there are podiatrists working at The Good Feet Store. We have had some patients get arch support from them which cost a similar amount to prescription orthotic devices from our podiatrists. The people who work at The Good Feet Store are arch support providers who don’t have medical training. They aren’t diagnosing or treating any specific medical conditions like podiatrists do. Orthotics are medical devices which only health professionals can issue. Therefore, the inserts provided at The Good Feet Store are arch supports and not orthotics.

There are podiatrists working in the retail sector, mostly in sports store or in the sports shoe manufacturing process.

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